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On your hardest day, a steady local crew.

BioCrew remediates hoarding and squalor, animal waste, human waste and sewage, and severe odor across Central Texas — discreetly, lawfully, and with the care your family deserves.

A DBA of The Clean Home Crew: ~8,000 cleans since May 2024, ~90 trained cleaners, family- and veteran-owned, fully insured. One back office, one standard of documented completion.

  • Family- & veteran-owned · Dripping Springs, TX
  • Full PPE and sanitation protocols on every job
  • Sharps screening at every assessment
  • Discreet, unmarked vehicles
  • Photo-documented, written scope on every job

Why BioCrew

We bring both strengths.

Your family talks to neighbors, not a franchise call center. You get line-item documentation from a real operation with dispatch, a staffing bench, and a quality process — not a truck and a hope.

Local and fast.

We are ready to serve all of Central Texas. When you call, you talk to someone who can be there.

Scope in writing, before we start.

Every job has an agreed scope, written exclusions, and acceptance criteria. No surprises on the worst day of your life.

The room, restored — not just the scene, cleaned.

Remediation is step one. We also kill the odor and restore the room: deep cleaning, odor treatment, and contractor coordination through the CH network. One call.

Paperwork you can keep.

Itemized estimates, time-stamped photo documentation, and written scope with acceptance criteria — the kind of record landlords, insurers, and social workers accept.

Unmarked vehicles, confidential crews, no discussion of your situation outside the job.

Services

BioCrew Services

Every job starts with a phone assessment and, where needed, an on-site scope walkthrough. Every hoarding job is screened for sharps and blood at assessment. Fixed written quote before work begins — never an hourly meter.

Hoarding & squalor

compassionate, judgment-free resets: sorting support, waste removal, deep clean, odor treatment. We work with families, landlords, and social workers.

Animal waste & remains

severe pet waste, infestation aftermath, deceased-animal remediation and odor removal.

Human waste & sewage

severe bathroom and sanitation remediation: containment, disinfection, odor treatment, documented completion.

Odor remediation

decomposition-adjacent bio-odor, persistent biological odor, severe pet and waste odor: source removal plus treatment until neutral.

Our Process

What happens when you call

  1. Illustrative coordinator taking notes during a phone consultation01

    The call

    You reach a person, day or night. We listen first, then ask what we need to scope safely: what happened, where, who has access, and any hazards we should know about.

  2. Illustrative assessor reviewing a clean residential room with a homeowner02

    Assessment

    Phone triage immediately; on-site scope walkthrough where the job requires it. Every hoarding job is screened for sharps and blood — if we find either, we tell you plainly what that means for the plan.

  3. Illustrative professional explaining a written estimate to a homeowner03

    Written fixed quote

    Firm quote before work begins, with scope, exclusions, and acceptance criteria in writing.

  4. Illustrative technician in protective equipment checking a clean sanitation sprayer04

    Remediation

    Trained crew in full PPE. Containment, removal, disinfection, odor treatment, lawful disposal.

  5. Illustrative professional and homeowner reviewing a tablet during a final walkthrough05

    Acceptance

    Walkthrough against the written criteria, photo documentation delivered, sign-off. Then restoration options if the space needs more.

Service Area

Central Texas, close to home

Based in Dripping Springs, serving the Austin–San Antonio corridor and the Hill Country: Austin, San Antonio, San Marcos, New Braunfels, Kyle, Buda, Wimberley, Dripping Springs, Blanco, Fredericksburg, Marble Falls, Georgetown, Round Rock, Cedar Park, and surrounding communities.

Common Questions

BioCrew Questions

The property owner is generally responsible for cleanup. Some homeowners policies cover remediation under property-damage provisions — we provide itemized documentation you can submit to your insurer or adjuster.

No. Many families prefer not to be present. We'll do the walkthrough with you by phone or with a designated contact, and document everything with photos.

We answer day and night. After the call triage, we give you a real arrival window.

Texas has no license specifically for crime-scene or biohazard cleanup — be wary of anyone who claims one. Our crews work in full PPE under strict sanitation protocols, and every hoarding job is screened for sharps at assessment.

No. Unmarked vehicles, discreet crews, confidential handling. Your situation is never discussed outside the job.

Every job is different, so we quote fixed in writing after assessment — never an hourly meter.

BioCrew — a DBA of The Clean Home Crew LLC

If this is an emergency, call 911 first.